FAQ

»» Can I access my new account while waiting for my domain name to propagate on the internet?
» Yes you can. The information will be send to you right after we setup your account on our server. The format is something like these :
   http://www.ourdomain.com/~username/  (username and ourdomain will be provided by mobilehive)

»» What are your Domain Name Server (DNS) ?
» Use the following Info depending what server your account is currently using :

   DEDICATED Server 1 : ACM SERVER
   DNS1.MHIVEHOSTING.COM with ip 209.120.238.14
   DNS2.MHIVEHOSTING.COM with ip 209.120.238.15

   DEDICATED Server 2 : GALAXY SERVER
   NS1.MOBILEHIVE.NET with ip 67.18.38.76
   NS2.MOBILEHIVE.NET with ip 67.18.38.77

»» How can I access ftp for a subdomain?
» Please enter the info based on your domain information and user. It should look like this when you use any ftp program.
   FTP: subdomain.yourdomain.com
   username : user1@yourdomain.com
   password : yourpassword

»» What will happen when my site exceeded its allowable bandwidth for the month?
» Your site will be temporarily inaccessible. To avoid this you should inform us that you are willing to pay additional bandwidth fees or just get higher plan that 
   will fit your website traffic.

»» Where is my sendmail located ?
» Use this path /usr/sbin/sendmail

»» Where is my perl path located?
» Use this path /usr/bin/perl

»» How big is my MYSQL data storage?
» Your MYSQL data storage is equal to the total MegaBytes of your account storage. If you have 50MB account storage and you use 5MB for your html and
   images your MYSQL data storage can handle upto 45MB of data.

»» Where can I configure my email address, subdomain, additional domain, ftp etc?
» Every web hosting account you get from mobilehive.com it has its own control panel (cpanel). Your control panel is located at
   http://www.yourdomain.com/cpanel. Be sure to replace yourdomain.com with your actual domain name.

»» Does our hosting account has a web based email?
» Yes, you can access it by typing the url :
   http://www.yourdomain.com/webmail/ take note of the slash after the word webmail.
  
   The format of the login username box is : emailname@yourdomain.com then just supply your password.